To get started, either click the "Get Started Now" button on this page, or download the HealthPlace app. Create an account and provide details of your medical history. Then, follow the steps to enter your symptoms and connect with a doctor.

No appointments are necessary, but you can make one if one is available. When you log in, you'll be asked if you want to see a doctor now or make an appointment. Follow the steps to get care when you want it.

Yes, if your provider determines that you need a prescription. However, in accordance with Florida and Georgia state law, we do not prescribe controlled substances or narcotics.

At this time, HealthPlace provides virtual services to residents across Florida and Georgia.

Most patients find that using the HealthPlace app on their smartphone is easier than using a computer or laptop.

If you are having difficulty finding the App, search “HealthPlace by Baptist Health” in the App Store or Google Play.

Tech support can be reached at 904.373.5304, and is available to all users of the HealthPlace by Baptist Health platform.

Language: The HealthPlace platform is available in English or Spanish (language preference set by the patient), if applicable. Our providers are NOT multilingual, unless otherwise specified.

Supported Web Browsers: Chrome, Firefox, Safari

Supported Devices: Tablets and smart phones

• HealthPlace will not function properly if using Internet Explorer.
• We recommend checking your connectivity prior to a consult for a successful visit https://tokbox.com/developer/tools/precall/